Cebu Heritage Tours : Unfolding Destinations, Enriching Lives

Privacy Policy

Effective Date: 01 Jan 2025

At Cebu Heritage Tours, accessible from https://cebuheritagetours.com, your privacy is important to us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your personal data.


Who We Are

Our website address is: https://cebuheritagetours.com.


Information We Collect

We may collect the following types of information:

  1. Personal Information You Provide

    • When you fill out contact forms, booking forms, or newsletter sign-ups, we may collect details such as your name, email address, phone number, and travel preferences.

    • When you leave comments, we collect the data shown in the comments form, your IP address, and browser user agent string to help with spam detection.

  2. Automatically Collected Information

    • We use cookies and similar technologies to track how visitors use our site. This includes data such as IP address, browser type, device information, and browsing behavior.

    • Google Analytics helps us understand website traffic and visitor behavior.

    • Meta (Facebook) Pixel is used to measure ad effectiveness, retarget visitors, and understand conversion behavior.

  3. Media

    • If you upload images to the website, please avoid uploading images with embedded location data (EXIF GPS). Visitors can download and extract any location data from images.


Cookies

  • If you leave a comment, you may opt-in to saving your name, email, and website in cookies for your convenience. These last for one year.

  • Login cookies last for two days, and screen options cookies last for a year. Selecting "Remember Me" keeps you logged in for two weeks.

  • Google Analytics and Facebook Pixel may also place cookies in your browser to track your interactions.

You can disable cookies in your browser settings, but some parts of the website may not function properly.


Embedded Content From Other Websites

Articles and pages may include embedded content (e.g., videos, maps, articles). Embedded content behaves exactly as if you visited the external site directly. These websites may collect data, use cookies, and monitor your interactions if you are logged in to their platform.


How We Use Your Information

We use your data for the following purposes:

  • To respond to your inquiries and process bookings.

  • To improve our website, services, and user experience.

  • To personalize marketing campaigns and show relevant ads via Facebook and Google.

  • To send updates, offers, or newsletters if you opt-in.


Who We Share Your Data With

  • Visitor comments may be checked through an automated spam detection service.

  • If you request a password reset, your IP address will be included in the reset email.

  • Analytics and marketing data may be shared with third-party services such as Google Analytics and Meta (Facebook) Pixel. These providers may collect and process your data in accordance with their own privacy policies.


How Long We Retain Your Data

  • Comments and their metadata are retained indefinitely.

  • For registered users, we store personal information in user profiles. Users can edit or delete their personal information at any time (except username). Website administrators can also view and edit this information.


What Rights You Have Over Your Data

If you have an account, made a booking, or left comments, you may request:

  • An exported file of the personal data we hold about you.

  • That we erase any personal data we hold about you (excluding data we are required to keep for legal, administrative, or security purposes).

Requests can be made via our contact form or email at bookings@cebuheritagetours.com.


Where Your Data Is Sent

  • Visitor comments may be checked through automated spam detection services.

  • Analytics data is processed by Google Analytics and may be transferred to servers outside your country.

  • Marketing and advertising data may be shared with Meta (Facebook) Pixel for ad optimization and remarketing.


Your Consent

By using our website, you consent to our Privacy Policy and agree to its terms.


Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in technology, law, or our services. Updates will be posted on this page with a revised “Effective Date.”


Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact us:

📧 bookings@cebuheritagetours.com
📞 +63 915 464 9221

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